{"id":4863,"date":"2025-10-02T19:07:33","date_gmt":"2025-10-02T16:07:33","guid":{"rendered":"https:\/\/aircare.bg\/?page_id=4863"},"modified":"2025-10-02T19:15:11","modified_gmt":"2025-10-02T16:15:11","slug":"gdpr-policy","status":"publish","type":"page","link":"https:\/\/aircare.bg\/en\/gdpr-policy\/","title":{"rendered":"GDPR Policy"},"content":{"rendered":"

Personal Data Protection Policy (GDPR Policy)<\/strong><\/p>\n

 <\/p>\n

This Privacy Policy provides information on how Air Care Bulgaria Ltd. processes, stores and protects your personal data in accordance with the requirements of Regulation (EU) 2016\/679 (General Data Protection Regulation \u2013 GDPR) and Bulgarian legislation.<\/p>\n

We strive to apply the highest standards of transparency, security and legality when working with your personal data.<\/p>\n

    \n
  1. Personal data controller<\/strong><\/li>\n<\/ol>\n

    Air Care Bulgaria Ltd. is the administrator of personal data collected through the website www.aircare.bg. To contact us regarding personal data protection:<\/p>\n

      \n
    • Email: office@aircare.bg<\/li>\n
    • Address: Sofia, 113 Bulgaria Blvd, fl. 12 2. Categories of personal data we process<\/li>\n<\/ul>\n
        \n
      1. Categories of personal data we process<\/strong><\/li>\n<\/ol>\n

        We collect and process the following categories of data:<\/p>\n

          \n
        • Identification data \u2013 first name, last name, telephone number, email address;<\/li>\n
        • Address information \u2013 delivery and billing address;<\/li>\n
        • Order and payment data \u2013 selected products, payment method, order date;<\/li>\n
        • Online identifiers \u2013 IP address, cookies, website behaviour (via Google Analytics, Facebook Pixel);<\/li>\n
        • Communications \u2013 correspondence, requests and signals from users.<\/li>\n<\/ul>\n
            \n
          1. Legal grounds for processing<\/strong><\/li>\n<\/ol>\n

            Your personal data is processed on the following legal grounds:<\/p>\n

              \n
            • Performance of a contract (e.g. when purchasing a product);<\/li>\n
            • Compliance with legal obligations (e.g. accounting and tax requirements);<\/li>\n
            • Your explicit consent (e.g. for marketing);<\/li>\n
            • Legitimate interests of the controller (e.g. fraud prevention, service improvement).<\/li>\n<\/ul>\n
                \n
              1. Purposes of processing<\/strong><\/li>\n<\/ol>\n

                We process your personal data for the following purposes:<\/p>\n

                  \n
                • Accepting and processing orders;<\/li>\n
                • Performing deliveries and providing customer service;<\/li>\n
                • Maintaining customer accounts and purchase history;<\/li>\n
                • Sending notifications and communications related to orders;<\/li>\n
                • Issuing invoices and fulfilling obligations to the National Revenue Agency;<\/li>\n
                • Conducting marketing campaigns and analyses (only with consent);<\/li>\n
                • Improving the security and functionality of the website.<\/li>\n<\/ul>\n
                    \n
                  1. Recipients of personal data<\/strong><\/li>\n<\/ol>\n

                    Your data may be shared with the following categories of recipients:<\/p>\n

                      \n
                    • Courier and postal service providers;<\/li>\n
                    • Payment operators (banks, financial intermediaries);<\/li>\n
                    • Accounting and auditing firms;<\/li>\n
                    • IT and hosting providers;<\/li>\n
                    • Marketing platforms and analysis tools;<\/li>\n
                    • Competent state authorities where there is a legal basis.<\/li>\n<\/ul>\n

                      Confidentiality agreements are concluded with all third parties where necessary, in accordance with Article 28 of the GDPR.<\/p>\n

                        \n
                      1. Data retention period<\/strong><\/li>\n<\/ol>\n

                        We store your personal data for the periods specified by law or for as long as necessary to fulfil the purposes of processing:<\/p>\n

                          \n
                        • Billing and order data \u2013 10 years (under the Accounting Act);<\/li>\n
                        • User profiles and communications \u2013 up to 5 years after last activity;<\/li>\n
                        • Data processed on the basis of consent \u2013 until consent is withdrawn;<\/li>\n
                        • Cookie data \u2013 in accordance with the Cookie Policy.<\/li>\n<\/ul>\n
                            \n
                          1. Your rights under the GDPR<\/strong><\/li>\n<\/ol>\n

                            You have the following rights:<\/p>\n

                              \n
                            • Right of access to your personal data;<\/li>\n
                            • Right to correct inaccurate or incomplete data;<\/li>\n
                            • Right to erasure of data (right to be forgotten);<\/li>\n
                            • Right to restrict processing;<\/li>\n
                            • Right to object to certain types of processing;<\/li>\n
                            • Right to data portability;<\/li>\n
                            • Right to withdraw your consent at any time;<\/li>\n
                            • Right to lodge a complaint with the Data Protection Commission.<\/li>\n<\/ul>\n

                              You can exercise your rights by sending us an email at: office@aircare.bg<\/p>\n

                                \n
                              1. Automated decision-making<\/strong><\/li>\n<\/ol>\n

                                We do not apply automated decision-making, including profiling, which has legal or significant consequences for you.<\/p>\n

                                  \n
                                1. Data security<\/strong><\/li>\n<\/ol>\n

                                  We implement appropriate technical and organisational measures to ensure protection against unauthorised access, loss, destruction or manipulation of your personal data.<\/p>\n

                                    \n
                                  1. Changes to the policy<\/strong><\/li>\n<\/ol>\n

                                    We reserve the right to update this policy as necessary. Changes will be posted on the website and, where appropriate, communicated by email.<\/p>\n

                                    Last update: 01.08.2025<\/p>\n","protected":false},"excerpt":{"rendered":"

                                    Personal Data Protection Policy (GDPR Policy)   This Privacy Policy provides information …<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4863","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/pages\/4863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/comments?post=4863"}],"version-history":[{"count":1,"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/pages\/4863\/revisions"}],"predecessor-version":[{"id":4864,"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/pages\/4863\/revisions\/4864"}],"wp:attachment":[{"href":"https:\/\/aircare.bg\/en\/wp-json\/wp\/v2\/media?parent=4863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}